Terms & Conditions
Muletown Maker Co
Last Updated: 10/18/2025
Welcome to Muletown Maker Co! These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site or placing an order, you agree to these terms. Please read them carefully before continuing.
Overview
This website is operated by Muletown Maker Co, located in Columbia, Tennessee. Throughout the site, the terms “we,” “us,” and “our” refer to Muletown Maker Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.
Use of Our Website
You may use our website and services only for lawful purposes. You agree not to:
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Use our products or content for any illegal or unauthorized purpose.
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Attempt to interfere with or damage the website or its security features.
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Copy, reproduce, or redistribute content, designs, or photos without written permission from Muletown Maker Co.
We reserve the right to refuse service to anyone for any reason at any time.
Product Information & Customization
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Each product is made to order and may vary slightly in color, grain, or finish due to the natural materials used.
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Custom and personalized orders will be engraved exactly as ordered. Please double-check all spelling, dates, and details before giving purchasing.
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By purchasing, you acknowledge that production will begin and the order becomes final and non-refundable (see Refund Policy for details).
Pricing & Payment
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All prices are listed in U.S. dollars (USD).
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We reserve the right to change pricing at any time without notice.
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Payments must be completed before production begins.
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We accept payments through secure third-party processors such as PayPal, Square, or Etsy Payments.
Shipping & Delivery
Please review our Shipping Policy for detailed information on processing times, carrier options, and local pickup. Once a package is in the possession of the carrier, Muletown Maker Co is not responsible for shipping delays or errors caused by the carrier.
Returns & Refunds
Due to the personalized nature of our products, all custom items are final sale. However, if there is an error on our part, we will gladly replace or refund the item. Please see our Refund & Return Policy for full details.
Intellectual Property
All content on this website — including images, product designs, text, logos, and graphics — is the property of Muletown Maker Co and protected by copyright and trademark laws.
You may not reproduce, modify, or use our designs for commercial purposes without express written permission.
Limitation of Liability
Muletown Maker Co shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
By purchasing from us, you agree that our liability is limited to the amount paid for the product(s).
Third-Party Links
Our website may contain links to third-party websites (such as Etsy, Instagram, or Facebook). We are not responsible for the content or privacy practices of those external sites.
Updates to These Terms
We may update or modify these Terms & Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of our website means you accept the revised terms.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
📍 Columbia, Tennessee