Privacy Policy
Muletown Maker Co
Last Updated: 10/18/2025
At Muletown Maker Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us.
Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, email address, phone number, billing/shipping address, and other contact details you provide during checkout or inquiry.
Payment Information: Processed securely through third-party payment processors (such as PayPal, Square, or Stripe). We do not store or have access to your credit card details.
Custom Order Details: Artwork files, names, dates, or other personalization details submitted for engraving or design purposes.
Automatically Collected Information: IP address, browser type, device information, and browsing activity via cookies or analytics tools.
How We Use Your Information
Your information helps us to:
Process and fulfill orders.
Provide digital proofs and updates regarding your purchase.
Respond to customer inquiries or support requests.
Improve our products, website, and customer experience.
Send order confirmations, receipts, or other essential communication.
Comply with legal, tax, and regulatory obligations.
We never sell or rent your personal data to third parties.
Sharing of Information
We only share information when necessary to operate our business, including:
Shipping providers (e.g., USPS, UPS, FedEx) to deliver your orders.
Payment processors to securely complete your transactions.
Service partners (like website hosting or email platforms) who help us run our website.
Legal authorities if required by law.
All third parties are required to handle your information responsibly and in accordance with applicable privacy laws.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and understand how visitors interact with our site.
You can manage or disable cookies through your browser settings, but this may limit certain website functions.
Data Retention
We retain your personal information only as long as necessary to:
Complete your orders and provide support,
Maintain business and tax records, and
Comply with legal obligations.
Once this period ends, your data is securely deleted or anonymized.
Data Security
We take reasonable and industry-standard precautions to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to:
Access or request a copy of your personal information.
Request corrections or deletion of your data.
Opt-out of marketing or promotional emails (you can unsubscribe anytime).
To exercise these rights, contact us at muletownmakerco@gmail.com
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our website after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
📧 muletownmakerco@gmail.com
📍 Columbia, Tennessee